Public Transport Accident Claims In London

Q: Do TfL Provide CCTV Footage For Car Accidents?

Yes, in some cases, CCTV footage owned by TfL and some London boroughs might be available as evidence to support your claim, Footage is usually only stored for up to 30 days Requests must be made promptly. Requests must often be made via your solicitor or with a police reference number At Personal Injury Solicitors London, we regularly request and preserve TfL and borough CCTV to stop vital footage being lost.

If you’re in London and need the help of specialist road traffic accident solicitors, you’re in the right place

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If you’ve been injured in a public transport accident in London—whether as a passenger, cyclist, driver, or pedestrian—you might have grounds to seek compensation. Therefore, this article sets out when you could be entitled to begin a public transport accident claim. Importantly, you could claim for an incident involving a bus, train, tram, or other public transport whether you were in Westminster, Croydon, Camden or anywhere else in the capital.

We are here to help you throughout the claims process, and, to get things started, offer a completely free consultation. We understand how distressing these incidents can be and will work to ensure you get the support and compensation you deserve.

To find out if you could claim, keep reading for practical advice and examples. If you’d rather speak to someone directly, you can contact our team online or call 020 7362 2085 for guidance.

What Types Of Public Transport Accidents Can You Claim For?

Public transport accident claims cover incidents involving buses, trains, the Underground, trams, or other public vehicles in places like Westminster, Croydon, Ealing, and on major roads such as Oxford Street or the North Circular.

Examples of public transport accidents you can claim for:

Bus collisions: Accidents on London routes, such as Oxford Street, which result in injuries to cyclists, taxi drivers, or pedestrians.
Train and Tube incidents: Injuries sustained on the London Underground, Overground, or at busy interchange stations like King’s Cross, resulting from platform slips, faulty doors, or abrupt stops.
Tram accidents: Incidents across boroughs, including Croydon, involving derailment or collisions affecting road users or nearby pedestrians.
Boarding and alighting injuries: Falls or impacts at stations or bus stops in boroughs like Camden or Westminster, caused by operator negligence.
Dooring where a cyclist is knocked from their bike by a taxi driver leaving their vehicle, for example.

We are here to help with all type of road traffic accident claims across London. Therefore, why not call today to see if we can help you claim the compensation you deserve?

Common Causes Of London Public Transport Accidents

Common causes of London public transport accidents include:

Dangerous or negligent driving: Includes speeding, ignoring signals, distracted driving, or lack of attention to passengers.
Poorly maintained vehicles: Mechanical failures like faulty brakes, doors, or tires from inadequate maintenance.
Inadequate infrastructure or unsafe road conditions: Accidents from damaged roads, unsafe platforms, or faulty signals.
Human error: Staff mistakes, miscommunication, or not following protocols leading to accidents.
Overcrowding: Too many passengers increase risks of falls and injuries.

Understanding these common causes is crucial for identifying liability and pursuing valid accident claims.

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Who Might Be Liable For Public Transport Accidents?

Several parties may hold liability for public transport accident claims in London.

Transport Operators, when accidents are linked to poor maintenance or damaged public transport vehicles.
Drivers, where your accident was caused by a third party who failed to observe the rules of the Highway Code, for example.
Other Road Users, such as a cyclist who failed to give way at a junction and caused your bus to brake harshly.
Local Authorities or Transport for London, if the accident was caused by poorly maintained roads, tracks, or infrastructure.

Could I Claim If I Was Partly To Blame?

In some cases, you could still claim compensation on the grounds of contributory negligence. This means that any settlement might be reduced based on your level of blame. For example, if you were found to be 30% to blame for the accident because you ran down the stairs of a bus that was involved in a crash, your settlement would be reduced accordingly.

What If The Other Party Did Not Have Insurance?

If you were involved in a London bus crash caused by a driver who had not insured their vehicle, our solicitors could still help you to start a public transport accident claim. In this scenario, we could still seek compensation on your behalf through the Motor Insurers’ Bureau (MIB). Please get in touch to find out more.

What Types Of Evidence Will Help?

If you’re to win a London public transport accident claim, evidence will be needed to help prove your version of events. Here are some examples:

Photos of the accident scene, including vehicle positions and any visible damage
CCTV or dashcam footage capturing the incident
Official accident report from the transport operator or police
Detailed medical records documenting injuries and treatment
Witness statements and contact information
Ticket or proof of travel on the public transport
Timeline of events, including when, where, and how the accident happened
Receipts for expenses related to the accident (e.g., medical bills, transport, loss of earnings)
Incident number or correspondence with the transport operator

Importantly, you don’t have to have all of this evidence to begin your claim. If one of our solicitors offers to help, part of their service may include securing supporting information on your behalf.

Frequently Asked Questions (FAQ)

Below, you can find answers to some frequently asked questions about our car accident claims service

Can I claim compensation for an injury on public transport in London?

Yes, you can claim compensation if you are injured on public transport in London, such as a bus, train, or tram, and the accident was due to someone else’s negligence. This applies to passengers, pedestrians, cyclists, and other road users.

Can I make a claim against Transport for London?

In some cases, if TFL were to blame for your accident, you may be able to start a public transport accident claim. Effectively, you may be compensated if negligence by TFL (or its staff) caused an accident in which you were injured.

How much compensation could I receive for a public transport injury?

Compensation varies depending on injury severity, loss of earnings, and other factors. Settlements can range from a few thousand pounds to much higher amounts for serious injuries. A solicitor can give a better estimate based on your circumstances.

Do TfL Provide CCTV Footage For Car Accidents?

Yes, in some cases, CCTV footage owned by TfL and some London boroughs might be available as evidence to support your claim,

Footage is usually only stored for up to 30 days
Requests must be made promptly.
Requests must often be made via your solicitor or with a police reference number

At Personal Injury Solicitors London, we regularly request and preserve TfL and borough CCTV to stop vital footage being lost.

Can I make a No Win, No Fee public transport injury claim?

Yes, our solicitors offer “No Win, No Fee“ arrangements. Therefore, you won’t pay any legal fees unless your claim is successful, making it a risk-free way to seek compensation. If your claim is won, a legally capped success fee of up to 25% is deducted from your settlement to cover the cost of your solicitor’s work.